1. Introduction

Collably LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, company details)
• TikTok Shop credentials and access tokens
• Campaign details and preferences
• Communication data (messages, emails)
• Payment and billing information

2.2 Information Automatically Collected

• Campaign performance metrics and analytics
• Creator interaction data
• Usage data and service interactions
• Device information and IP addresses
• Cookies and similar tracking technologies

2.3 Information from Third Parties

• TikTok Shop platform data (via authorized API access)
• Creator performance data
• Public profile information

3. How We Use Your Information

We use collected information to:

• Provide and maintain our AI-powered Services
• Match your campaigns with appropriate creators
• Automate communication and follow-up processes
• Monitor brand risks and compliance
• Analyze performance metrics and generate insights
• Improve our AI algorithms and service quality
• Process payments and maintain accounts
• Communicate service updates and support
• Comply with legal obligations

4. AI Processing and Automation

Our Services utilize artificial intelligence to automate various processes. By using our Services, you acknowledge that:

• AI agents process your data to provide automated services
• Machine learning models analyze patterns to improve matchmaking
• Automated systems handle routine communications on your behalf
• AI-driven insights are generated from aggregated data

5. Data Sharing and Disclosure

5.1 We may share your information with:

• TikTok: As required for TikTok Shop Service Partner operations
• Creators: Relevant campaign information for collaboration purposes
• Service Providers: Third-party vendors who assist in our operations
• Legal Requirements: When required by law or to protect our rights

5.2 We do NOT:

• Sell your personal information to third parties
• Share sensitive data without your consent
• Use your data for purposes outside of service delivery

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Secure data storage and backup systems

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our Services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to certain data processing
• Export your data
• Withdraw consent

To exercise these rights, contact us at privacy@collablyagent.com

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our Services. You can control cookie preferences through your browser settings.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated "Last Updated" date.

13. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

14. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA). For CCPA-related requests, contact us at collablyllc@gmail.com

15. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact:

Collably LLC
30 N Gould St Ste R
Sheridan, WY 82801
Email: collablyllc@gmail.com